Terms and conditions
These terms and conditions applies from January 1st, 2023 and replaces all previous versions.
The Contractor (Sonic City AS) reserves the right to change the fee if the Client's description of the assignment does not correspond to how the work evolves during the contract period. The Contractor must notify the Client as soon as this becomes known.
If it turns out that the Contractor must cover larger expenses for the Client, the Client is obliged to cover the expense and the Contractor has the right to demand immediate payment from the Client by sending an on-account invoice for the amount.
Assignments are invoiced at the end of each month or at the end of the assignment at the Contractor's choice unless otherwise agreed.
At startup, the Contractor has the right to conduct a credit assessment of the Client. If the credit rating is not deemed satisfactory, the Contractor has the right to demand advance payment. If the Client does not pay such an advance, the Contractor has the right to cancel the contract and claim compensation for their economic loss as a result of the cancellation.
All rentals and assignments occur from the Contractor's premises. For transport and personell travel, extra costs apply. All additional costs caused by delivery and transport obstacles that cannot be attributed to the Contractor are charged to the Client as freight costs.
If the Client is responsible for transportation, the transport must take place in a suitable vehicle and be carried out in a safe manner. The Contractor has the right to reject the means of transport and cargo securing. The Contractor's equipment should not be transported without accompanying flight cases.
The Client is obliged to treat the rental object and other property with due care. The Client is obliged to replace all damage or loss inflicted by themselves or others whom they grant access to the rental object or other assets. This also applies to damage to other people's property that occurs when using the Contractor's equipment. Any loss must be documented. Damage or loss to the Contractor's equipment caused by the Contractor's personnel, cannot be charged to the Client.
The Contractor has the right at all times to inspect the rental object and check that the Client is fulfilling their obligations according to the agreement.
Verbal and written confirmation of the quote is binding.
For cancellation of single assignments later than 30 days before the assignment, 50% of the agreed total fee is invoiced.
For cancellation of single assignments later than 14 days before the assignment, 100% of the agreed total fee is invoiced.
For cancellation of a tour (5 or more single assignments), later than 50 days before the first assignment, 50% of the total agreed fee is invoiced.
For cancellation of a tour (5 or more single assignments), later than 30 days before the first assignment, 100% of the total agreed fee is invoiced.
If the Contractor cancels/terminates the contract due to the Client's conditions, for example, due to lack of creditworthiness, a cancellation fee should be covered in accordance with the above. Changing the assignment's execution date is considered a cancellation.
The parties bear no responsibility, risk, or settlement obligation for non-delivery or delayed delivery due to circumstances beyond the parties' control. This includes, but is not limited to, natural disasters, terror, strike or other labor conflict, insufficient or damaged infrastructure, and fire. Circumstances that are known at the time of entering into the contract are not considered circumstances beyond the parties' control.
The Client must provide carrying assistance if the scope of the assignment requires it.
The Client is obliged to cover travel, food, and accommodation throughout the duration of the assignment. If the continuous working time exceeds 10 hours, a fourth meal is expected. The Contractor's technicians should have single rooms with their own bathroom. If there is a lack of meals, a per diem diet is invoiced according to government rates.
Financial expenses related to the assignment beyond what is agreed will be invoiced to the Client, with a 10% surcharge. See also point 2.
Work beyond what is considered the technician's normal area of responsibility will be invoiced as an addition according to agreement. Examples: driving, tour management, post-production, advancing etc.
Travel days are invoiced at 50% of the agreed daily fee unless otherwise agreed. The return journey after a assignment is counted as a travel day unless the technician is back in Oslo city center by 12:00.
If there is a fault with the equipment during or after installation, the Contractor will try to correct the fault as far as possible within what is considered reasonable. The Contractor is not responsible for the Client's loss as a result of defects in the Contractor's equipment that occur during the rental period.
When entering into an agreement, the Contractor is obliged to deliver the agreed product or service at the agreed time. The Contractor is obliged, as far as possible, to solve any staffing problems that may arise due to illness or other unforeseen events.
In case of undocumented absence on the part of the Contractor, the Client can claim compensation for direct and documentable loss if the absence is not due to circumstances beyond the Contractor's control. The responsibility is in all cases limited to the value of the Contractor's assignment.
All information that the parties become aware of in connection with the execution of the contract, including the content of the contract, business-related information, personal data, intellectual property rights, and know-how, should be treated confidentially and not made available to outsiders without the consent of the other party. The confidentiality obligation does not prevent information from being handed over if this is required by law or regulation. The parties must ensure that employees, contractors, subcontractors, and third parties engaged or used by the parties are imposed confidentiality about the matters mentioned above. The confidentiality obligation is valid both during the contract period and after the end of the contract.